1. Does this chair save energy?

Yes, HVAC systems operate at wider temperature ranges to help reduce overall energy consumption.

2. Is the Comfort Chair effective in all temperature conditions?

Yes, especially in warmer and cooler environments.

3. How is the Comfort Chair compared to mesh chairs in thermal comfort?

The Comfort Chair actively regulates temperature, offering a more personalized temperature. While a mesh chair offers breathability, the Comfort Chair gives cooling and heating options.

4. How do I adjust the Comfort Chair temperature to regulate my body temperature?

We recommend watching our temperature adjustments videos for your specific chair model. Or, feel free to contact our support team for further answers.

1. How do I clean the fabric on my Comfort Chair?

We recommend using warm water, soap and a cloth to wipe off any spills or dirt. Gently rub the affected area and dry with a cloth or paper towel.

2. My Comfort Chair doesn’t seem to work how I want it to. What do I do?

General wear and tear can happen. It may just need a tune-up. First try to unplug the Comfort Chair for a few minutes and plug it back in. This should resolve any issues.

· Squeaking- use food grade silicone on the areas that are squeaking.

· Loose parts- use a tool to tighten all visible screws.

If these tips still don’t work, review our Warranty Policy and see if your chair qualifies for a replacement part.

1. My Comfort Chair is broken, how do I get a new one?

Our chairs have a 2-Year Limited Warranty. Depending on the circumstances, you may be eligible for a replacement chair or replacement part. Please review our Warranty Policy to see what options you have.

1. When will I receive my order?

Orders are shipped typically within 3-5 business days. Once your order has shipped, you will receive an email with a tracking number for your order.

2. Do you ship internationally?

We currently only offer shipping to Canada and United States.

3. Can I return my order?

Yes, we have a 60-day satisfaction guarantee. If you’re not satisfied with your order, you can ship it back at no cost.